Home Returns and Refunds Can I exchange a product?

Can I exchange a product?

Last updated on Aug 08, 2024

Changes to your order will be allowed up to 5 hours after order approval. This happens because after this deadline our production department starts working on your order so that it gets to you as soon as possible!  😍

(it is mandatory to contact our customer support department if you want to make any changes contact us here)

In case of an error made by the customer in the model request, customization, or registration data, it will be necessary to contact our customer support department within 5 hours after order approval.

Any request made after this period will be subject to new charges in case of change. Please note that we do not accept returns of products due to customer error under any circumstances. This happens because our products are printed individually and personalized, with great care for each of our customers!

If you have any other questions please contact our customer service department, we are here to make your customer experience even better!  Contact us here