- What happens if USPS attempts delivery and the customer is not available at the location?
If USPS (United States Postal Service) attempts delivery and does not find the customer at the designated location, they will leave a notice indicating a delivery attempt was made. In such cases, the customer can contact USPS to schedule a new delivery attempt.
- Will there be any fee for a new delivery attempt by USPS?
Yes, in the event that USPS needs to make a new delivery attempt after the first one was unsuccessful, there may be an additional fee charged by the carrier. This fee is determined by USPS and not by Gocase.
- How can customers avoid the redelivery fee?
To avoid the redelivery fee, we recommend customers carefully check the provided delivery address during the checkout process. Please ensure that all information is accurate, including apartment or house numbers, zip codes, and other relevant details. This will help ensure successful delivery on the first attempt.